award winning projects

ATT_ArticleInstructor Led Training to Web Based Training Course Conversion

Partner: Global Provider of Information Management and Strategic Business Process Outsourcing Services

Client: AT&T

What we provided: Full project management services – including Managing a team of instructional designers, domestic and offshore web developers, quality control staff, and customer subject matter experts.

What we did: AT&T engaged Think Systems’ partner to revise, update and convert 43 hours of instructor-led and web-based courseware, comprising 12 courses, to SCORM-compliant web-based courseware.  Working with this partner’s resource team and account representatives, Think managed all aspects of the project. This project resulted in this partner winning the AT&T Supplier Recognition Award in Customer Service from among 5,000 suppliers (as noted in The Wall Street Journal and Yahoo Finance on 06/05/07).

What the client said: “Think managed multiple projects for me at Vangent-HCM, including initiatives for key clients including AT&T, Bank of America, Guy Carpenter, and Verizon Wireless. These projects included multiple deliverables including design and development of assessments, facilitated learning, web based training and electronic performance support. The projects in many cases had very tight budgets, challenging politics and aggressive timelines.  In each case, I could sleep well with Think at the helm and in most cases the projects were delivered on-time and under budget.

I would recommend Think highly for any project requiring a senior level project manager who is capable of working at a C-Level and also able to perform all of the blocking and tackling required to pull off highly complex projects with success.  The fact that Think has been working with Vangent-HCM repeatedly over the years is a testament to their professionalism and ability to execute.” –Colin Cohen, former account director, Vangent, Inc.